Brand Ambassador I Job at FOCUS GROUP SERVICES LLC, New Jersey

SUYvOHh2MEtEQ3c3T2JPc0ZyRFdMZ2lHZ0E9PQ==
  • FOCUS GROUP SERVICES LLC
  • New Jersey

Job Description

Job Description

Job Description

Job Descriptions:

Summary of Job Scope and Expectations:

The Brand Ambassador is responsible for providing quality service to Guests, with accountability for:

  • Ensuring Workability, Intensity & Integrity
  • Performing Front of House (FOH) responsibilities as directed by Shift Leader
  • Greeting Guests, serving food, and handling payment at the cash register
  • Maintaining the cleanliness and appearance of the store

Essential Functions:

The essential functions in this job description are not all-inclusive of this job’s duties and

responsibilities. Reliable and dependable attendance is required.

Descriptions

People

  • Culture: Lives and cultivates Focus’s Mission, Culture and Values to ensure the Focus’s vision is alive and in action.

  • Work Environment: Participates in creating a safe and empowering environment for Team Focus to listen, appreciate and challenge each other. May propose ways to improve processes.

Guest

  • Exceptional Guest Experience: Builds emotional connection with Guests through Food, Service & Ambiance . Provides quality service to Guests. Greets Guests in a courteous and hospitable manner. Provides requested information regarding the menu, and handles Guest questions and complaints effectively. Monitors food quality and provides feedback to the

Restaurant Leader, Operations Leader, and/or Chef/Assistant Chef.

  • Store Environment: Maintains a clean, safe, and sanitary store environment in compliance with Operations standards. Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals. Ensures compliance with all food safety, work

safety, and sanitation requirements.

  • Operations: Upholds high Operations Standards and being the Best. Serves accurate portions from the steam table; manages steam table with fresh and presentable quality food, and orders the appropriate amount of food during busy and slow periods. Takes catering orders and ensures orders are properly filled in accordance with Guest request. May perform Assistant Chef (BOH) responsibilities as needed.

Finance

  • Cash Handling: Follows Focus Group cash handling procedures and policy, including cash, credit cards, gift cards and other payment methods accepted by the company. Operates the POS and Computer system accurately. May perform cash register opening and closing procedures.

Job Requirements:

Education and Experience:

  • Some high school
  • Prefer some Operations experience

Food Safety:

  • Local/municipal requirements, such as Food Handler and ServSafe certifications, acquired at applicant’s own expense

Knowledge, Skills and Abilities:

  • Embody Focus’s Mission, Values, Culture, and Environment
  • Basic understanding of all Operations practices and concepts, including store opening and closing
  • Knowledge of cash handling policy and procedures
  • Knowledge of steam table operations, serving protocols, and menu
  • Ability to consistently apply Focus Group cash handling policy and procedures
  • Ability to perform all FOH duties
  • Ability to learn basic cooking (chow mein and rice)
  • Understanding of work and food safety and application of the work and food safety checklists
  • Understanding of proper procedures for handling cleaning chemicals
  • Be a Team Builder by being a Trusted Leader
  • Be a champion in Community Outreach
  • Ability to embrace change and continuous learning

Competencies:

The following are Focus Mindset and Leadership Behaviors for Operations Associates (Core People Development Competencies indicated in bold ):

  • Self Knowledge
  • Customer Focus
  • Interpersonal Savvy
  • Drive for Results
  • Career Ambition
  • Integrity and Trust

Success Measures:

  • Contribute to building and sustaining the Focus Mission and Culture
  • Perform assigned responsibilities according to standard Operations practice
  • Consistently earn positive feedback from store Associates and Operations Leader

Job Tags

Local area, Shift work,

Similar Jobs

State of Alaska

Forensic Scientist 1,2,3 - Chemistry (12-4260) Job at State of Alaska

 ...toxicology testing program at the PHL and ASCDL. Forensic Scientist 1 This is an entry level position focused on successfully progressing through...  ...Anchorage is a fantastic place to work and provides forensic science services to the biggest state in the country. The... 

STA Jets

Part 135 Flight Dispatcher - Fast-Paced Logistics Pro Job at STA Jets

A leading aviation service provider in Costa Mesa, CA, is seeking a detail-oriented Part 135 Dispatcher to manage flight logistics and coordinate crew activities. The ideal candidate should excel in a fast-paced and high-stress environment, with strong attention to detail... 

Globe Life Family of Companies

Bilingual Insurance Verification Specialist (Remote) Job at Globe Life Family of Companies

 ...Better. Role Overview: Could you be our next Bilingual Insurance Verification Specialist ? Globe Life is looking for a...  ...Company will decline or issue a policy. This is a remote / work-from-home position. What You Will Do: Make outbound calls to... 

Prepare + Prosper

Volunteer Tax Preparer - no experience required! Job at Prepare + Prosper

 ...Tax preparers on the Prepare + Prosper volunteer team work one-on-one with customers to prepare their tax return and get them their maximum refund. Comprehensive training is provided, and preparers receive support from site managers and their fellow volunteers. As a tax... 

byte-code spa

Applied Robotics Engineer Job at byte-code spa

 ...About Xaba Xaba is at the forefront of AI-driven robotics automation, pioneering cutting-edge solutions to enhance industrial processes. Headquartered globally, with a team of collaborative scientists, engineers, and designers, Xaba operates in a remote-first and distributed...