Overview ServiceNow ITSM Solutions Architect focusing on conversational & agentic AI enablement to drive AI-powered transformation. This role aims to optimize Moveworks conversational AI, enable Predictive Intelligence & Now Assist, and build a future-ready ITSM platform that enhances employee productivity and experience. What You’ll Do Architect ITSM solutions, scoped apps & platform upgrades Define & execute feature roadmaps, adoption, and POCs Partner with stakeholders to deliver measurable business outcomes What We’re Looking For Hands-on expertise in AI integration & platform optimization Strong skills in stakeholder engagement & change management Seniority level Mid-Senior level Employment type Contract Location Sunnyvale, CA | Onsite Engagement 6+ Months Contract-to-Hire #J-18808-Ljbffr eTeam
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