Summary:
A customer service representative is the key information interface between customers and the resources from manufacturers, outside salespeople and internal departments to provide service and deliver products that exceeds customer expectations.
Duties and Responsibilities:
Success and bonuses are earned through these key tasks:
Accurate and proactive customer communication surrounding order entry, products, pricing, availability, shipping and delivery dates.
Management of work queues to meet KPIs in answering phones and completing phone and email tickets,
Completing assignments from customers, salespeople and company leadership.
Assisting the sales team, especially with pricing, quotes, paperwork, customer communications, and followup.
Complete continuing education training each month to increase knowledge of products and best practices.
Through a passionate and professional execution of those four key tasks, a customer service agent will gain the respect and trust of customers and outside sales representatives. This trust will allow you to guide the customer through manufacturer processes and become easier to do business with over time. This Ease of Doing Business goal will increase sales and raise the standing of the company in the industry. It starts with you.
Salary/Compensation: $36.00 - $41.00 per hour
recblid i850dyke3kkdjumaa7uuju884mlh2i Middle Peninsula Regional Security Center...Engineer to implement and administer the systems used to manage and support the end user devices and applications in the environment. The... ...administration / Support Evaluate and Test Hardware and Software platforms Assist Desktop Support team with troubleshooting and...
...Job Description Job Description Overview Immediate opening for an experienced Diesel Mechanic with an industrial company in Beaumont. Candidates must have at least five (5) years experience with diagnosing, maintaining and repairing diesel engines. Qualified applicants...
...blocks. When you schedule a block, youll know when youre delivering, for how long, and how much you can earn before you begin. No experience necessary. Choose the delivery blocks that fit your schedule, then get back to the things you enjoy most. \n Deliver. Earn....
A local logistics company in Leavenworth, Kansas, is seeking Class A owner operators with their own truck for daily local runs. The position offers a lucrative pay structure, allowing drivers to take home $2400-$2600 weekly with only $90 in deductions. Benefits include...
...across different use cases. Conduct market and competitive research to spot emerging AI trends and assess cutting edge AI tool capabilities... ...Brands will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair...