Dual Rate Dealer - Dealer School Job at Golden Nugget Hotels & Casinos, Lake Charles, LA

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  • Golden Nugget Hotels & Casinos
  • Lake Charles, LA

Job Description

Dealer School Opportunity

Dealer School begins February 9, 2026 and ends April 3, 2026. Deadline to apply: January 23, 2026. The class will be eight weeks long: Monday-Friday. Either 8am-12pm or 1pm-5pm. The last day of class will be Friday, April 3, 2026. Unpaid. Must be able to obtain a Louisiana Gaming License. This is a part time position, will be a dual rate dealer and will be required to learn additional games as well as supervisor skills if employment is obtained by GNLC.

Responsibilities:

Essential duties and responsibilities include exhibiting conduct in accordance with all Gaming Commission regulations, federal and state laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Offers the highest possible level of customer service resulting in a maximum level of customer enjoyment and return play. Responsible for knowing all policies & procedures of the specific table game he/she is supervising. Maintains a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale. Works diligently to support the Golden Nugget's culture and team philosophy throughout the property. Acts as a role model to all employees and always presents oneself as a credit to Golden Nugget and encourages other team members to do the same. Promotes positive public relations and creates an enjoyable atmosphere for all customers. Amicably resolves customer related problems in a fast paced environment. Ensures the protection of customer's rewards and credit lines. Complies with all departmental and Company Policies including Golden Nugget's business ethics guidelines. Complies with all regulatory requirements. Maintains confidentiality of all Golden Nugget's trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information. Creates and ensures a fun-filled, entertaining and exciting environment. Maintains a clean, safe, hazard-free work environment within area of responsibility. Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations. Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations. Perform other duties as assigned.

Must possess a certificate of completion from an accredited Gaming School or equivalent. Must be able to deal two primary games with a high level of proficiency. Must possess excellent customer service and talent relation skills. Floor Supervisor position: Five years casino experience with a minimum of three years in a D/R management level. Must be knowledgeable of at least two primary casino games. Must be able to supervise all "non primary" games within six months of employment (non primary game is defined as any game other than craps, blackjack, roulette, baccarat/mini or tiles). Must possess excellent communication and customer service skills. Must have knowledge of Golden Nugget's Gaming Policies and Procedures.

Qualifications: To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to work flexible schedules, including nights, weekends and holidays is required. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience. Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals. Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor. Excellent interpersonal, organizational and communication skills. Display strong work ethic and team work.

Job Tags

Part time, Monday to Friday, Flexible hours, Night shift,

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