Job Description

Junior Interactive Project Manager

Who We Are

MedTouch is a digital marketing agency that provides strategy, design, technology, interactive marketing and innovation through its software and professional services practice. These clients include nationally-ranked academic medical centers, community hospitals, rehabilitation facilities, health plans and healthcare-related not-for-profits. From consumer-focused websites to patient-centric social media channels, and creative online physician recruitment to results-driven search marketing efforts, MedTouch makes healthcare interactive.

The Role

As a Junior Interactive Project Manager with MedTouch, you will support a dedicated Senior Project Manager in overseeing the lifecycles of multiple new client projects, from the signing of the contract to site launch and beyond. As a team, you will develop and implement a plan while delivering an outstanding client experience. Your role will focus principally on clarifying requirements, verifying deliverables, training and working with clients, and overseeing miscellaneous project details. In this role you will:

Take Initiative:

• Work with your Sr. Project Manager to develop status reports, schedule meetings and internal work deliverables
• Track day-to-day evolution of projects against scope and document all project-related assignments, issues and risks, including taking detailed meeting notes
• Provide support for the Project Management team throughout project lifecycle
• Train end users on system functionality and support the users and the system throughout the duration of the deployment
• Test and verify that deliverables meet the requirements and user experience expectations

Learn Endlessly:

• Become an expert in all things MedTouch: Our solutions, services, and mission
• Develop a Swiss Army knife-like mental catalogue of options for clients to ensure their complete and total satisfaction

Communicate Effectively:

• Eloquently convey our message in both written and spoken word
• Listen actively to clients - field calls and questions with unfailing patience
• Keep team members informed and inspired to do their best work every day
• Effectively work with the Sr. Project Manager to optimize the client experience

Take Ownership:

• Ensure the highest level of quality and integrity in everything you do
• Develop continuous improvement plans for the project management team, including new techniques, expertise, and knowledge base expansion

Play Well With Others

• Maintain a positive, can-do attitude, acknowledge and appreciate teammates' contributions and contribute to the overall MedTouch culture and ethos
• Travel 20-30% of the time to meet customers on site and represent MedTouch at events and conferences

The Fit

• You have 2+ years of experience as a Web Project Manager, Interactive Account Executive or similar-sounding position in an interactive agency environment
• You are web savvy and possess a working understanding of website usability, website design principles, content development, QA testing and/or module development
• You have a completed Bachelor's degree in something interesting, if not applicable
• You would love to travel 20-30% of the time
• You are currently eligible to work in the US

Extra-Credit

• You have experience working with large-scale web projects, starting with scope definition through implementation and launch
• You have experience reviewing site metrics and making strategic decisions based on data
• You are familiar with the healthcare industry

**This position is located in Cambridge, MA

Who We Really Are

We have strict code of ethics: no gossip, no lying and no playing politics. We are committed to personal and professional growth at the highest level, dealing honestly and fairly with each other, and striving to achieve a company culture worthy of your time.

What We Can Offer You

• Market Competitive Salary
• 15 paid vacation days and 8 paid Company Holidays
• Full benefits package
• Seriously awesome people to work with

Interested?

To apply, submit your resume, cover letter, online links to any projects you've owned, and (if you're really paying attention) one clean joke to jobs@medtouch.com.

Job Tags

Contract work,

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