Job Title: Full-Time Medical Receptionist Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients! Job Responsibilities: Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed Payment processing: Collect patient payments and manage payment transactions Administrative tasks: Assist with faxes, emails, and office organization Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area Minimum Requirements: Education: High School Diploma, or equivalent Licenses & Certifications: Medical Administrative Assistant, preferred Work Experience: Minimum of one year of customer service experience, preferably in a medical setting is preferred Required Skills, Knowledge, and Abilities Effective communication and interpersonal skills to interact with patients and coworkers Superior customer service skills A high level of professionalism Experience with medical office software is a plus Reliable transportation and the willingness to comply with the company travel policy Ability to work 12 hour shifts, stand/walk for long periods, and lift 25 lbs. Must have scheduling flexibility, including weekends and holidays Pay & Benefits: Competitive hourly pay: $16.50 - $18, plus opportunities for overtime Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment 401(k) plan with company match after one year Exciting opportunities for growth within the organization If you’re ready to grow in a supportive, team-oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!
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