Job Description

divh2Volunteer Coordinator/h2pThe Volunteer Coordinator works at the direction of and in coordination with the Director of Volunteer Programs. The volunteer coordinator recruits, trains, places, and manages volunteers to support Theodore Roosevelt Medora Foundation (TRMF) programs and events by matching them with suitable roles, coordinating schedules, and maintaining records and communication. Key duties include volunteer communication, volunteer support, and recognition, all to ensure TRMFs mission is achieved through a thriving volunteer program./ppResponsibilities and Duties:/pulliDevelop and deliver orientations and training, ensuring volunteers are well-informed and prepared for their duties./liliTrain volunteer shuttle drivers on vehicle safety, vehicle fueling, vehicle sign-out for 10-14-passenger vehicle./liliAssist with housing coordination./liliSource and attract volunteers through various channels and match them with roles that suit their skills and interests./liliManage volunteer schedules for both ongoing tasks and special events, creating work assignments as needed./liliProvide ongoing guidance, support, and direction to volunteers, ensuring a positive and safe working environment./liliMaintain accurate records of volunteer information, activities, and training in a database or CRM system./liliServe as the secondary point of contact for volunteers, staff, and potentially external partners, keeping everyone informed./liliContribute to the planning and strategy of the volunteer program, ensuring it aligns with TRMF goals./liliMaintain the Spirit of Work Lodge (volunteer housing) including but not limited to restocking rooms and public areas, inspections prior to volunteer move-in, updating flyers or communications, tidying public areas and rooms when needed./liliFacilitate coverage for all venues with volunteers by communicating with other departments./liliTroubleshoot issues that arise for the volunteers at the venues or with staff and field these issues in the absence of the Director of Volunteer Programs./liliAssist in the weekly wrap-up meetings and ensures all supplies and materials are prepared./liliPerform other related duties as assigned./li/ulpOther Duties:/ppPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice./ppRequirements:/pulliExcellent verbal and written communication skills for internal and external interactions./liliAbility to build relationships, motivate, and work effectively with diverse groups of people./liliStrong time management and organizational abilities to handle multiple tasks, schedules, and projects./liliThe capacity to lead and inspire a team of volunteers./liliAbility to deescalate situations using critical thinking skills./liliComfortable making and answering phone calls to assist with volunteer needs including but not limited to filling open volunteer slots, answering volunteers questions, etc./liliAbility to remain calm and patient when presented with challenges./liliEfficient decision-making and time management skills./liliClean U.S. Drivers License and comfortable driving a 1014-person passenger vehicle./liliAbility to adapt to change and flexible in planning and expectations./liliUnderstands importance of maintaining confidentiality as needed around volunteers, TRMF, Guests, and Staff./liliProficient with Microsoft Office Suite or related software and able to work on and learn various computer systems as needed./liliAbility to respond to inquiries related to volunteer services in a timely, accurate and professional manner./liliWillingness to work a flexible schedule to meet the demands of TRMF seasonal operations; to include days, evenings, weekends, and holidays./li/ulpEducation and Experience:/pulliTwo years of relevant experience as an Administrative Assistant or experience in Volunteer Management preferred./liliKnowledge of nonprofit organizations and fund raising preferred./liliExperience directing, training, and addressing both small and large groups./li/ulpPhysical Requirements:/pulliProlonged periods sitting at a desk and working on a computer./liliMust be able to lift up to 15 pounds occasionally./liliWorking outdoors in varied conditions./liliFrequent walking, standing, lifting, bending, using stairs./liliRepetitive use of hands and arms./li/ulpAAP/EEO Statement:/ppIt is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities./p/div

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